Shipping policy

At Bin Kaleem Fabrics, we are committed to delivering your orders safely, securely, and within the estimated delivery timeframe. Please review our Shipping Policy before placing your order.

1. Order Processing

All orders are processed after successful confirmation.

Order processing time may vary depending on:

  • Product availability
  • Order volume
  • Public holidays and weekends
  • Order verification requirements

Once your order has been dispatched, you will receive a confirmation message along with tracking details where available.

2. Delivery Time

Delivery time depends on your location and the courier service being used.

Estimated delivery times:

  • Major cities: 2–5 working days
  • Remote areas: 5–7 working days

Delivery may take longer during:

  • Sale periods
  • Public holidays
  • High order volumes
  • Weather conditions
  • Courier service delays

Please note that delivery times are estimates and cannot always be guaranteed.

3. Shipping Charges

Shipping charges, if applicable, will be displayed at checkout or communicated before order confirmation.

Shipping charges may vary depending on:

  • Delivery location
  • Order quantity
  • Courier service
  • Special delivery requirements

4. Cash on Delivery (COD)

Cash on Delivery (COD) is available for eligible orders and locations.

Customers placing COD orders are required to:

  • Provide accurate contact details
  • Confirm their order when contacted
  • Remain available to receive the parcel
  • Accept confirmed orders upon delivery

Repeated refusal of confirmed COD orders may result in restrictions on future COD availability.

5. Delivery Information

Customers are responsible for providing complete and accurate delivery details, including:

  • Full name
  • Complete address
  • Active phone number
  • Any special delivery instructions

Bin Kaleem Fabrics will not be responsible for failed deliveries or delays caused by incorrect or incomplete information provided by the customer.

6. Courier Delays

Once the parcel has been handed over to the courier company, delays caused by the courier service may be beyond our control.

We will make every reasonable effort to assist customers in tracking and resolving delivery issues.

7. Failed or Missed Delivery

If the courier cannot deliver the parcel due to:

  • Customer unavailability
  • Incorrect address
  • Unreachable contact number
  • Customer refusal to accept the parcel

the order may be returned to Bin Kaleem Fabrics.

Additional shipping charges may apply for re-delivery.

8. Damaged or Incorrect Orders

If your parcel arrives damaged or you receive an incorrect product, please contact us within 48 hours of receiving your order.

Please provide:

  • Order number
  • Clear pictures/videos of the parcel and product
  • Details of the issue

Eligible cases will be handled according to our Return & Refund Policy.

9. Order Tracking

Where tracking is available, tracking details will be shared after dispatch.

Please allow some time for tracking updates after the courier collects your parcel.

10. Address Changes

If you need to update your delivery address, contact us immediately.

Address changes can only be considered before the order is dispatched.

Once shipped, we may not be able to modify the delivery address.

11. Order Cancellation

Orders can be cancelled before dispatch by contacting us promptly.

After dispatch, cancellation may not be possible and the order will be handled according to our Return & Refund Policy.

12. Contact Us

For any shipping-related questions, please contact:

Bin Kaleem Fabrics
WhatsApp / Contact Number: 03039622626

Please mention your order number when contacting us for faster assistance.

13. Policy Updates

Bin Kaleem Fabrics reserves the right to update this Shipping Policy whenever necessary.

Any changes will be published on this page.

By placing an order with Bin Kaleem Fabrics, you acknowledge that you have read and accepted this Shipping Policy.